Frequently Asked Questions
You need to make sure you're on the login page and then log in with the username or email address and the password you chose when you signed up: https://members.shyamalakiru.com/login
If you've forgotten your password, you can click the 'Forgot Password' link on the login page to reset your password.
If you've forgotten the username or email you used when you registered, please contact support and someone will help you recover your account.
You're likely not logged in to the right account that has access to the content (see above FAQ), or your membership has expired.
If your membership has expired, please contact support and we'd be happy to help you get enrolled again, or if you believe there is a problem with your account, we will assist you so you can access your content.
You can check your subscription status here:
First, go to your 'Account' (1), click on 'Subscriptions' (2), then beside the subscription you want to update the credit card for, click 'Update' (3):
Next, update your credit card information, and then click 'Submit':
First, click on 'Account', and on the account 'Home' screen, update your account details:
Next, scroll down to the bottom and the click 'Save Profile':
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